Privacy Statement

dbS Productions LLC (dbS) has created this privacy statement in order to demonstrate our firm commitment to privacy. dbS provides services related to search and rescue and offers the following services:

·        Provides a website that offers search and rescue information and the opportunity to purchase products.

·        Licenses the FIND software

·        Sells Mobile Apps

·        Sells books and offers training services

·        Has published a newsletter

·        Maintains the International Search and Rescue Incident Database (ISRID)

dbS Productions LLC complies with the EU-U.S. Privacy Shield Framework and/or the Swiss-U.S. Privacy Shield  Framework(s), as applicable as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and/or Switzerland, to the United States.  dbS Productions LLC has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

What types of personal data is collected?

Our site\'s order form requires users to give us contact information (like their name, email address, mailing address, billing address). We use customer contact information from the form to send the customer their product. The customer\'s contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Users may also opt-out of being in our customer database; see the choice/opt-out section below.

The following discloses our information gathering and dissemination practices for this website: This is really quite simple. I\'m a research scientist in the field of behavioral statistics. I\'m not really much of a web designer.  If you visit our on-line store and decide to click on an item to either make a purchase or find out additional information, a cookie may be placed on your machine.   These are minimal cookies used so dbS Productions may receive a commission from items bought.  Think of it as a bland simple cookie that will simply disappear if left alone. I still don\'t know how to make a cookie myself.  So if you stay on our site you will see no cookies.  I still would much rather eat cookies than put them on other people\'s sites. I mean how rude.

My website statistics does allow me to record the last 20 IP addresses that have visited my site.  These IP addresses are not recorded. In fact, it is rare to even look at this. We also will record you IP address if you submit a form to our site. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is also used to gather broad demographic information. Unless, you have a unique IP address I have no way (or desire) to link you as a unique person to your IP.  I also collect statistics on web browser, operating system, domain (com, net, gov, etc), and country.  However, these are not tied to any unique person.

Our site offers a free subscription to a newsletter called SARNEWS.  For the newsletter we collect subscribers name and email address.  We also offer an opt-in box to subscribe on our order form. Users may opt-out or unsubscribe of receiving future mailings; see the choice/opt-out section below.

This site contains links to other sites. dbS Productions LLC is not responsible for the privacy practices or the content of such Web sites.  However, please contact us if you have any problems with a site.

Our online surveys ask visitors for contact information (like their email address and name). We use contact data from our surveys to send the user information about our company. The customer\'s contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

We run contests on our site in which we ask visitors for contact information (like their email address and name). We use contact data from our contests to send users information about our company. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

If you wish to submit data to the International Search and Rescue Incident Database (ISRID) we will collect the following information; the name of the person responsible for the data, the organization that collected the data, a work telephone number, and a work email address. The ISRID database does not contain any of the privacy fields specified as restricted in limited data sets under 45 CFR §164.514(e). The ISRID database does not contain any Sensitive Personal Identifying Information (PII) as specified by DHS Handbook for Safeguarding Sensitive personally Identifiable Information March 2012. The ISRID database is stored following practices outlined in the DHS Handbook for Safeguarding Sensitive personally Identifiable Information March 2012.

We offer APPs that may be purchased through Google\'s PlayStore and Apple AppStore.  The PlayStore and AppStore collects basic information spelled out in its privacy agreement in order to complete the transaction. Both the PlayStore and AppStore have dashboards which allow dbS to view aggregated data about number of sales, countries, returns, crash statistics etc.  However, no personally identifiable information is passed along to us.  The APPs do not require any registration with dbS servers. The APPs do have a support link where users may choose to email dbS for support.  This results in an email with the email address being provided to dbS and its contract support team. If the customer chooses they often also provide a name in the email (although this is not required).  The email is kept to provide the required support and for future data analysis.

In order to purchase a license of the FIND software, the user must first register online.  They will be required to provide a name, organization name, email address, address, and phone number.  This information is used to provide services, contact the user if required, provide support to the user, and manage the subscription. If they decide to purchase a license then financial information required to complete the transaction is collected.

If you call us on the phone we will typically ask for your name and telephone number.  We may also ask for an email address.  If you wish to make a purchase we will ask for either a purchase order or a credit card number along with shipping and billing address.  We use this information in order to fulfill your order. This information will be entered into our customer database.

If you send us an email, we will archive the email for future reference. The email will contain whatever information was supplied by the customer.

 Does dbS have any subsidiaries?

No.

Commitment to Principles of personal data received from the EU and/or Switzerland

dbS Productions LLC complies with the EU-U.S. Privacy Shield Framework and/or the Swiss-U.S. Privacy Shield  Framework(s), as applicable as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and/or Switzerland, to the United States.  dbS Productions LLC has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

Inquiries or Complaints

If you have an inquiry or a complaints please contact dbS directly first.

Robert J. Koester, CEO

dbS Productions

P.O. Box 94

Charlottesville, VA 22902

info@dbs-sar.com

+1.434.293.5502

Sensitive Information

This website does not collect any sensitive information (i.e. personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, etc.).  In all cases our web site requires you to opt-in versus forcing you to find the little box to opt-out.

Onward Transfer

We will not rent, sell, or disclose information to a third party. It’s that simple. If required we will share data with our technical support team or contractors to resolve any customer’s issues. However, this is the same as keeping the data in-house. In the context of liability for the actions of agent processors does not apply because dbS will not transfer personal information to third parties.

In regards to the data found in ISRID, the raw data contributed to the database will not be rented or sold.  However, this does not limit ISRID from licensing summary or compilation data or other products derived from the data. dbS will respond to inquiries by qualified researchers, with a developed methodology, who are able to sign a non-disclosure agreement (NDA) which would limit the development of competing commercial products or violate any aspects of this privacy agreement.  However, in no case will personally identifiable information be provided to qualified researchers. The contributing data organization contact will not be disclosed without their expressed permission.

 

Security

This site has security measures in place to protect the loss, misuse and unauthorized access, disclosure, alteration and destruction of the information under our control.  We use firewalls, encryption, hard secure passwords (a real pain to remember), and other prudent measures. At this time we do not collect any sensitive data (as defined by the US Department of Commerce). Not quite NSA standards but we try hard.

 

Data Integrity

Personal information will only be processed in a way that is compatible with the purposes for which it has been collected or subsequently authorized by the individual.  We take reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current.

 

Independent Dispute Resolution

In compliance with the Privacy Shield Principles, dbS commits to resolve complaints about our collection or use of your personal information.  European Union and/or Swiss, individuals with inquiries or complaints regarding our Privacy Shield policy should first contact dbS using the contact information provided under inquiries or complaints. We are obligated to respond to you within 45 days.

 

dbS has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit JAMS for more information or to file a complaint.  The services of JAMS are provided at no cost to you. The link you will require is:

https://www.jamsadr.com/eu-us-privacy-shield  

 

 

Invoking binding arbitration

An individual has the possibility, under certain conditions, to invoke binding arbitration for complaints regarding privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms (the first is contacting dbS directly).  The following link is provided for additional information:

https://www.privacyshield.gov/article?id=ANNEX-I-introduction

 

Enforcement

The Federal Trade Commission has jurisdiction over dbS’s compliance with the Privacy Shield.

 

Law Enforcement

dbS may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. So don’t share any information with dbS if you are worried about law enforcement.

 

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law\'s reach stretches well beyond California to require a person or company in the United States (and conceivably the world since it thinks it is that important) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/

 

According to CalOPPS we agree to the following

Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word \'Privacy\' and can be easily be found on the page specified above.


Users will be notified of any privacy policy changes:

      • On our Privacy Policy Page

Users are able to change their personal information:

      • By emailing us

      • By calling us

      • By writing us

 

 

How does our site handle do not track signals?

 

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

 

Does our site allow third-party behavioral tracking?

 

It\'s also important to note that we do not allow third-party behavioral tracking

 

 

COPPA (Children Online Privacy Protection Act)

 

When it comes to the collection of personal information from children under 13, the Children\'s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation\'s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children\'s privacy and safety online.

We do not specifically market to children under 13.

 

Fair Information Practices

 

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

      • Within 7 business days

We will notify the users via in-site notification

      • Within 7 business days

 

 

Access your Data

You have the right to access any data we store about you or your organization. If you wish to access the data we store about you please contact us.

 

1.     You can send email to webmaster@dbs-sar.com

2.     You can send mail to the following postal address:

P.O. Box 94, Charlottesville, VA 22902       

3.     You can call the following telephone number: +1.434.293.5502

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor.

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

1.     You can send email to webmaster@dbs-sar.com

2.     You can send mail to the following postal address:

P.O. Box 94, Charlottesville, VA 22902

3.     You can call the following telephone number: +1.434.293.5502

 

Correct/Update

This site gives users the following options for changing and modifying information previously provided.

1.     email webmaster@dbs-sar.com

2.     Send mail to the following postal address:

P.O. Box 94, Charlottesville, VA 22902

3.     Call the following telephone number: +1.434.293.5502

 

Contacting the dbS

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact

Robert J. Koester, CEO

dbS Productions

P.O. Box 94

Charlottesville, VA 22902

info@dbs-sar.com

+1.434.293.5502

 

Last Update:

May 5, 2023